What do you think of uShip?

January 24th, 2012

We have received a number of inquiries lately about the shipping website uShip.com, which is an online marketplace for shipping services. Service providers bid against one another for customers’ shipments. While you might be able to get your items shipped for dirt cheap using uShip, you should be aware that uShip is simply an online marketplace for helping parties connect. They provide a venue where a shipper and a service provider can agree on a price for service, but uShip is not actually involved in the transaction. Most importantly, you should be aware that uShip “does not prequalify or validate the claims of transportation service providers with respect to their license, insurance, or other operating authority.” And this is the main problem with this website. Many of the service providers you find on uShip.com are not licensed, bonded and insured moving companies. They are either unlicensed moving companies operating illegally (the US Dept of Transportation has very strict regulations about licensing and insurance and any company performing moves without a USDOT operating authority is breaking the law) or they are just a guy or a couple of guys with a truck, trailer or van. Even if they say they are licensed they may not be, so be sure to do your homework just like you would when researching movers you find anywhere else. Check out the USDOT website (http://www.safersys.org/) to check the status of their license number. Read online reviews wherever you can find them to get an idea how other peoples’ experiences with them went. Make sure they provide a proposal in writing as well as a contract for service. Pay using a credit card or Paypal account. And, of course, remember if the price seems to good to be true, it probably is.

We have heard horror stories from a couple of customers about hiring movers they found on uShip. And we have heard some positive experiences as well. It seems like a decent service that can save you money if you are shipping just one or a few items - most moving companies have minimum charges that even single item moves are subject to but uShip service providers may charge less. For larger shipments we have received some negative feedback, mostly due to the fact that the customer chose an unlicensed service provider and his insurance was not adequate. If the mover you choose does not have a valid license (USDOT operating authority) then the mover is likely not insured and is not following all of the safety requirements and regulations that a licensed carrier must adhere to. Without the proper insurance policies you could be out of luck in the event of a major disaster on the road or even in case of relatively minor small damages. If the vehicle being used to transport your items is not properly registered then a state trooper could stop the driver and impound the vehicle, which is certainly a headache that no customer should have to handle.

We think it is always better to go with a licensed and insured professional moving services company for an interstate move. There are so many moving companies out there that offer wonderful service while managing to follow all DOT regulations and requirements. There’s no reason to risk your wordly possessions to save a few dollars by going with an unlicensed company or some guy with a truck. There’s a reason the moving industry is heavily regulated; going outside that regulated zone is not a risk worth taking when it comes to relocating your entire life.

Exclusive Truck vs. Shared Load

January 23rd, 2012

A lot of customers have asked how they can save money on moves between Austin and Dallas, Houston or San Antonio. The quotes our sales staff give when they receive a request for moving in Texas between these cities is a price based on an exclusive truck, meaning the movers will arrive at your pickup location on the day you request, load everything you want to move into the truck, drive directly to your delivery address and unload it all when they get there. This is an efficient and convenient way to move between cities on your chosen day without having to wait for your belongings.

In order to save money on a move between Texas cities you can also look into the option of a shared load. The availability for moving will depend on the schedule and when we will have trucks travelling between the cities you are moving from and to. The cost of a shared load will depend on the size of your shipment, but in general you can save at least $100-$300 off the quoted price for exclusive truck, depending on the cities you are moving between. This is a great option for anyone looking to get their move at the cheapest price and who also has some flexibility with the days their shipment can be picked up and delivered. It’s also a great money saving option if you need to move just one (or only a few) item(s) such as a piano.

We will do whatever we can to get you the best move at the most economical price! If you are interested in a shared load option when moving between cities in Texas be sure to let your salesperson know so she can check the schedule and let you know what days are available for your desired city. If the ability to schedule your move on a specific date is the most important factor to you then a standard exclusive truck move is your best bet, but if you can be flexible then the shared load option will definitely save you money on your move!

Get your local or cross country Austin moving quote now!

Place an order for moving boxes and packing materials now!

Place an order for earth friendly packing crate rental!

Choosing a Licensed Mover

October 3rd, 2011

The Texas Department of Motor Vehicles is working on a campaign to help educate consumers on the dangers of using unlicensed moving labor. Consumers have many choices when it comes to selecting a moving company. There are countless websites that offer listings, reviews and ads for moving services. But if your mover isn’t licensed to conduct moves in Texas then you are risking a lot to save a few dollars. You are trusting your mover with your home full of possessions, which may include family heirlooms and other items of personal and irreplaceable value. If your mover is unlicensed then you may not have any recourse in the case of loss or damage.

It is illegal for a household goods mover to operate without a license to conduct moves. You can check that your mover is licensed in Texas by checking the FMCSA Safer Database. Because all licensed movers in TX must also maintain a valid USDOT certificate be sure to note whether their operation is listed as interstate or intrasate only on the Safer website.

Prices and services offered vary from mover to mover, so you should shop around before hiring a licensed mover to find the best deal that suits your needs. Keep in mind that the lowest price may not be the best deal. Be sure to take into account what is included in the price, such as disassembly/reassembly of furniture, disconnection/reconnection of appliances, wrapping of items, packing or materials, fuel, insurance, etc. Don’t be afraid to ask questions and make sure you get everything in writing. Licensed movers are insured and will provide you with the proper documents for your move. Read all documents before you sign your name to make sure you understand what you are getting for the price you are paying.

Even though most movers are legitimate and reputable, unwary consumers may fall prey to dishonest moving companies and could lose more than just what they paid to have their items moved. TXDMV wants you to “Move SMART by choosing a licensed mover. Move SAFE by hiring a licensed mover. Move TEXAS by only using a licensed mover.”

Elephant Moving and Storage is licensed, bonded and insured for your protection. Our TXDMV certificate number (for intrastate moves) is 000613531B and our USDOT certificate number (for interstate moves) is 1710619. We carry cargo insurance, vehicle insurance, general liability insurance, warehouse insurance and we are bonded; a copy of our certificate of insurance is available upon request. All of our employees are regular, trained employees, not subcontractors or day labor. We want to make sure your move goes as smoothly as possible and that we are providing you with the highest quality service for your move. Please always feel free to ask questions if you do not understand your paperwork or are unclear on any aspect of your move and what is included for your rate.

Get your local or cross country Austin moving quote now!

Place an order for moving boxes and packing materials now!

Place an order for earth friendly packing crate rental!

“great as always”

June 23rd, 2011

thanks for everything! they were great as always, and we sure appreciate the friendliness and speedy service of your moving folks. we will definitely continue to recommend your company to our friends!

-emily b. (austin)

Summer Storage for Students

June 10th, 2011

Summer is here! School is out until the fall. And what is a student to do with all that dorm room stuff? Store it with us! We offer long term and short term storage options for a little or a lot! Our storage warehouse is a great place to stash your things for the summer or a semester abroad. Hassle free and worry free! Our crews of experienced professional movers will pick up your things when you need them out and deliver them to wherever you need them, whenever you need them – same room as last year, one a few blocks away, your mom’s house in Houston or a new place in Nashville once you get that post graduation first job!

Our most popular service for students is pickup, short term storage for a few days or weeks, and delivery once you move back in time for fall classes. Our skilled Austin movers wrap all furniture in quilted blankets and prepare a detailed inventory of the items they take. Once everything is loaded up, you’re done! No need to bother with a trip to a self storage, no locks, no keys to lose! Our crews will unload shipments into our storage warehouse and package each shipment separately on pallets with shrinkwrap. Accidentally packed your favorite shoes? No problem. You can access your storage items anytime you need. Simply let our office know when you want to come by and our warehouse moving staff will make sure your items are accessible so that you can find what you need.

Everything stored in our secure warehouse facility is always insured at our basic level of $.60 per pound. If you need additional insurance you can get up to full replacement value for as little as one item up to the whole shipment. Elephant Moving & Storage is licensed, bonded and insured. Our crews of well trained movers will make your summer storage stint a breeze!

Need a quote? Get your moving and storage estimate now!

Place an order for moving boxes and packing materials now!

Place an order for earth friendly packing crate rental!

Elephant Moving has moved!

March 21st, 2011

We have upgraded to a larger storage facility in order to accommodate the growing demand fom our customers! If your things were already in storage with us then they have been seamlessly relocated to our new location a couple of miles from our old location. If you need to access your storage items or visit our office to make a payment or purchase packing supplies please come to

Elephant Moving & Storage
440 E. Saint Elmo Rd. Building B
Austin, TX 78745

Questions? Give us a call – our telephone number has not changed: 512.442.6622

And you can always visit us on the web at www.elephantmovingandstorage.com to  get an estimate, learn more about us and the services we offer, or read helpful information (such as this!) and get useful hints and tips on our moving blog.

Thank you all very much for a great experience!

March 21st, 2011

You all moved a piano for me last Sunday. Rachael was the young lady on the phone who set up my appointment and kept in very close touch with me. I just want to tell you that your movers were professional and very polite and it was an amazingly wonderful and quick experience. And I wanted to say that Rachael is one of the nicest, most helpful, courteous customer representatives I’ve ever dealt with on the phone with a business. She went beyond I think what she needed to do to make me comfortable and to stay in touch with me, and she was absolutely fabulous. I just wanted to put in a high recommendation for her and tell you that the team that worked at my place was wonderful. It was a wonderful experience and I will certainly recommend you to anybody else. Thank you all very much for a great experience!

-Susan S.

10,000 crate rentals saves 36,000 pounds of cardboard

February 9th, 2011

We are very happy to announce that our crate rental program has reached 10,000 rentals of our earth friendly packing crates! 10,000 packing crates are equal to almost 20,000 standard moving industry book boxes that would have been thrown into the garbage upon completion of moves. 20,000 cardboard boxes equals nearly 36,000 pounds of waste – that’s 36,000 pounds less waste that went to Austin area landfills last year thanks to all of our customers who chose the reusable packing crates to pack and move their homes.

Our super durable packing crates are the easiest way to pack your home - no need to spend time building boxes and getting tangled in tape! They are waterproof, crushproof, and incredibly sturdy so no need for excessive use of packing paper and bubble wrap to ensure items are protected (and reducing the amount of padding materials needed cuts down even more on the waste produced by packing and moving). The crates are stackable and easy to move, and when you are done unpacking we pick ‘em up and get ‘em out of your way! Elephant Moving and Storage offers free crate delivery and pickup in the Austin metro area.

In order to help keep Austin free of waste and to encourage our customers to pack their homes using our green alternative to traditional boxes, Elephant Moving and Storage is offering FREE CRATE RENTAL with every move in the Austin and surrounding area until the end of February!

Click here to learn more about our plastic crate rental program!

Click here to get an estimate for your upcoming local or interstate move!

More Moving Tips

January 10th, 2011

Some more tips to help make your move a smooth one:

  • Use up all your food, so you don’t have to move it. Plan for fridge/freezer items
  • Defrost freezer/refrigerator. Place charcoal to dispel odors.
  • Have appliances serviced for moving.
  • Clean area rugs and have them wrapped for moving.
  • Plan for the special needs of children, pets, and plants
  • If using a moving company, check:
    • Insurance coverage
    • packing and unpacking labor
    • arrival day plans
    • paperwork
    • method and time of expected payment
  • Ask about regulations for pets, including licenses, vaccinations, tags, leash laws, etc.

On Moving Day:

  • Carry traveler’s checks for quick available funds.
  • Carry currency, jewelry and important documents yourself, or use registered mail.
  • Double check closets, drawers, shelves; assure they’re empty.
  • Leave all keys needed by the new owner.
  • Let close friends or relatives know the route and schedule you will travel including overnight stops

Get your local or cross country Austin moving quote now!

Place an order for moving boxes and packing materials now!

Place an order for earth friendly packing crate rental!

Your crews were awesome!

December 23rd, 2010

Your crews were awesome!  Thank you so much for helping McGarrah Jessee make Shiner Beer have a successful presence at the ACL Festival.

Everything went smooth and right on schedule.

Tom M.


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