All licensed movers must carry cargo insurance, for the customers and the company’s protection. This translates into cargo valuation coverage in the amount of 60 cents per pound per article.
Obviously, this is basic and limited coverage for covering your belongings.…
Do you know the difference between a moving company vs a moving broker?
A moving broker is definitely not a mover!
Moving brokers are basically a sales team that book your move and sell it to an actual moving company, so the day of the move you would get a surprise: the mover you chose after long research, to trust and move your home, is a different mover – not the one that you picked!…
There’s so much to do when you are moving! How to deal with your address changes.One of the most important tasks during this hectic time is to take care of your address changes and switching over all your bills to your new place.…
Understand Your Moving ScheduleIf you booked a move with Elephant Moving Austin you should receive a confirmation email from our office. This email is important because it is proof of your reservation with us and also provides you with some very important information regarding your moving schedule and Elephant Moving’s policies.…
…But if it’s hourly, why do you need my item list?This is a question the sales staff at Elephant Moving hears frequently. Many customers want to know why we need an accurate item list from them if we are charging by the hour.…
When purchasing moving insurance coverage for your local or long-distance move you should be sure to read the fine print carefully!
There are some things that are not covered by any third party moving insurance policy.
Boxes, containers, and items that are packed by owner (PBO) are excluded from full coverage – the maximum amount that will be paid for these items is $250.…
The Basics About Transit InsuranceThe basic insurance that Austin movers carry is $.60 per pound per article. Liability is limited to $100.00 for damage to floors, walls, doors, and painted surfaces. You may wish to purchase additional transit insurance to cover loss or damage to your goods; additional coverage is not available for damage to premises.…
Moving Reservation and CancellationReservations for move appointments are accepted on a first come first served basis. Simply receiving an estimate does not guarantee that an appointment is available on the desired day. Time slots are not guaranteed until customer has officially booked a move.…
We get this question a lot. The simple answer is yes, of course we will move you when it rains!Your friendly Austin movers are here to help. We’re like the postman – a little rain can’t stop us! We take extra care to ensure that your belongings and your home are protected from the elements when we help you move when it rains.…
As you prepare for your Austin residential move or commercial move, there are some things movers cannot legally transport.
You should be prepared to move these things yourself or leave behind.
Moving companies are not legally permitted to transport any hazardous materials!…